Executive insights
Portfolio performance across the AutoApprove refinance operation — funding, efficiency, AI quality, and risk. Click any metric to drill in.
Refinance pipeline
Every deal, live across the five agents. Open a deal to run its next stage — the agent executes for real and pauses where a person is required.
Application journey
Every agent that moved this application — voice and process — the decision it made and why, laid on the pipeline. Each card says which store the claim came from, so nothing here is unattributable. A stage with no recorded decision says so rather than being filled in.
Calls
Every call the agents have taken on this account, newest first — read from the platform’s own event bus, not a mock. A call that moved the application forward says so on its row, with the reason it was allowed to move.
AutoApprove agent fleet
Every agent working this account. The process agents are read live from the platform, so this is the deployed inventory rather than a diagram; the voice agents are the four that answer the phone. To an operator they are one team — whether a job runs on a call or as a workflow is an implementation detail.
Voice seam
What the agent on the phone can say about this borrower, read live from the record on every refresh — the same per-turn payload the voice layer receives. Each agent sees only its own scoped fields; absent facts stay absent, because a placeholder is a fact an agent will read out.
My queue
Items waiting on you — decisions the agents have routed to a person in your role.
Deals
The full book — search, filter, and sort every application the platform has processed.
Agent flows
The live workflow graph behind each stage — pulled straight from the running agents, not a mockup.
Governance & audit
Every agent run this console has executed — the human authorizations, the outcomes, and a link to each run's node-level trace.
Agent evaluations
How well the agents perform, scored by an automated LLM-judge on every run — accuracy, groundedness, latency and cost, per stage and over time.
Human review
Human-in-the-loop quality: consultants rate the agents' decisions, and we track agreement, overrides, and the review backlog — the ground truth behind the automated scores.
ROI & business impact
What the agents are worth — cost avoided, capacity unlocked, speed to fund, and margin. The CFO case.
Compliance & model governance
Defensible, explainable, fair — adverse-action reasons, fair-lending monitoring, SR 11-7 model governance, guardrails, and one-click audit packs.
Agent reliability & AgentOps
Production rigor — SLOs, drift monitoring, versioning & safe deploys, eval suites, cost/FinOps, and the human-feedback flywheel.
Lender & borrower intelligence
NOVA marketplace performance and the borrower journey — who approves, who prices best, and where borrowers drop off.
Settings & admin
Users and roles, agent configuration, SLA thresholds, integrations, and workspace white-label.